- Process and pack online orders from website dashboard ensuring accuracy, timelines and quality.
- Review all picked orders for accuracy, correct quantity, size and Expiry Date.
- Assembling, packaging and, labelling orders for shipping.
- Track shipments and handle any issues or delays proactively.
- Monitor stock levels and assist in monthly inventory audits. Report real-time inventory updates.
- Helping with receiving and stocking Incoming Inventory.
- Collaborate with the customer service team to resolve delivery or fulfillment related inquiries or complaints.
- handle exchanges, cancellations, and return orders in accordance with company policy.
- Generate daily and weekly fulfillment reports.
Proven work experience as a fulfillment associate or similar role.Reading and interpreting written English orders.Ability to stand for long periods of time.Ability to lift and package products.Coordination and organizational skills.