- We are looking for enthusiastic and customer-focused Syrian nationals to join our team as Customer Support Representatives at our Nasr City office. The ideal candidates will have excellent communication skills, a strong sense of responsibility, and a passion for delivering outstanding service.
- Responsibilities:
- Handle customer inquiries via phone, email, and chat in a professional manner
- Provide accurate information and resolve customer issues effectively
- Maintain a high level of customer satisfaction
- Collaborate with other departments to ensure a smooth workflow
- Update customer records and document interactions
- Manage YouTube Channels
Syrian nationality is a mustBased in Cairo and able to work on-site in Nasr CityPrevious experience in customer service is a plusExcellent communication skills in EnglishProblem-solving attitude and ability to handle pressurePatience when handling tough casesFlexible, reliable, and a team player