We are seeking a dynamic and results-driven Account Manager to join our team in the oil and gas industry. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their training needs, and ensuring their satisfaction with our training programs. You will serve as the main point of contact for clients and collaborate with internal teams to deliver exceptional service and achieve revenue targets.
Responsibilities:
- Manage assigned client accounts, building strong relationships and understanding their training needs.
- Develop and present proposals that secure new business opportunities and achieve revenue targets.
- Oversee account growth through strategic planning, client engagement, and proactive communication.
- Identify and address client concerns, providing solutions and ensuring satisfaction.
- Track and analyze client data to improve account performance and identify cross-selling opportunities.
- Collaborate with internal teams (sales, marketing, product) to deliver solutions exceeding client expectations.
- Manage account budgets and ensure profitable relationships.
- Prepare and deliver regular reports on client activity and performance metrics.
- Stay up-to-date on industry trends and competitor analysis to inform client strategies.
- Participate in industry events and conferences to network and build relationships.
- Contribute to internal sales initiatives and team goals.
- Proactively identify new client acquisition opportunities.
- Mentor and coach junior team members.
- Continuously develop skills and knowledge relevant to account management.
Requirements:- Bachelor's degree in Petroleum Engineering , Geoscience , business administration, marketing, or a related field.- 2-7 years of experience in account management or a similar role.- Proven track record of exceeding sales targets and building strong client relationships.- Strong understanding of B2B sales cycle and negotiation skills.- Excellent communication, interpersonal, and presentation skills.- Ability to work independently and as part of a team.- Proficient in CRM software and data analysis tools.- Time management and organizational skills.- Customer-centric approach with a focus on building trust and exceeding expectations.- Analytical thinking and problem-solving skills.- Ability to adapt to changing client needs and market dynamics.- Strong understanding of the oil and gas industry and competitor landscape.- Willingness to travel for client meetings and conferences.- Commitment to continuous learning and professional development.