A Real Estate Sales Administrator plays a crucial support role in property sales, ensuring smooth transactions between sales teams, clients, and stakeholders. They handle administrative tasks, client coordination, and documentation to facilitate successful real estate deals.
1. Administrative & Coordination TasksInput and manage client/property data in CRM or company databases.Organize and maintain sales files, contracts, and legal documents.Handle client communications (emails, calls, inquiries) and schedule appointments.Prepare daily/weekly sales reports on team performance and pending deals.2. Sales Team SupportCoordinate property viewings between clients, agents, and property owners.Assist in preparing sales proposals, contracts, and purchase agreements.Follow up on client requests and remind the sales team of deadlines.Track deal progress and update stakeholders on transaction status.3. Customer Service & Client RelationsRespond to client inquiries regarding property details (pricing, location, features).Document client feedback and communicate it to the sales team.Resolve customer complaints by liaising with relevant departments.4. Marketing & Listing SupportUpdate property listings on company websites, real estate portals (e.g., MLS, Property Finder, Bayut), and social media.Assist in creating marketing materials (brochures, flyers, digital ads).Conduct market research and competitor analysis.5. Proficiency in using some modern electronics and digital software tosupport real estate sales, such as:Digital marketing tools and platforms, including Google AdWords/Google Analytics, Facebook Ads, WordPress,Sales management and proposal management systems such as SAP, Oracle, Daftra, Pipedrive, and Zoho CRM.Attractive graphic design software for real estate units and facilities, such as Adobe Photoshop and Canva.Customer communication and real-time communication management applications