- Communicate with clients through various channels, including phone, email, and chat to understand their travel needs.
- Convert inquiries into confirmed bookings and close sales efficiently.
- Organize and handle all aspects of domestic travel packages, including accommodation, transportation, activities, and tours.
- Manage reservations and contracts with local hotels, transport providers, and activity organizers.
- Design and develop both tailor-made and fixed domestic travel packages across different regions.
- Proactively handle any issues or emergencies that arise during a client’s trip.
- Maintain strong relationships with local suppliers and service providers.
- Contribute to the planning and launch of new travel products and packages.
- Collect and assess client feedback post-travel for continuous improvement.
3 to 5 years of experience in domestic tourism or a similar role.Proficient in English (written and spoken); additional languages are a plus.Male candidates are preferred for this role.Ability to lead and manage travel groups during trips.Strong communication and interpersonal skills.Proven sales skills with a customer-focused approach.Deep knowledge of local destinations, attractions, accommodations, and transportation options.Problem-solving abilities and the capability to handle unexpected travel issues.Ability to work efficiently under pressure and manage multiple tasks.Negotiation skills to secure competitive rates with local suppliers.Able to work independently as well as part of a collaborative team.Tech-savvy with good command of reservation systems and online booking tools.Professional presentation and positive attitude toward customer service.