Technical Support Engineer (Home Appliances)

Midea Group - Egypt - Cairo
  • Provide training to all SVC Network & Call Center.
  • Monitor Repeated Repair orders.
  • Monitor product & part quality.
  • Quality report to R&D for product failures.
  • Validating closed orders with excess use of S/P and repeated due to technical skills.
  • Material preparation for all products to be used in training purpose for technicians.
  • Material preparation for FAQ & troubleshooting for call center with customers.

Bachelor's Degree in Engineering.2:5 years of experience in Home Appliances Industry.Excellent organizational and communication skills.Ability to work effectively in a cross-functional team environment.Good presentation skills.Proficiency in Microsoft Excel & PowerPoint.Good in English
Post date: 16 April 2025
Publisher: Wuzzuf .com
Post date: 16 April 2025
Publisher: Wuzzuf .com