Key Responsibilities & Accountabilities:
- Regularly update and maintain servers, workstations, and network devices.
- Monitor system performance and troubleshoot any issues to minimize downtime.
- Install and update software and hardware, ensuring compatibility and performance.
- Provide technical support to users, troubleshoot issues, and resolve any IT-related problems.
- Maintain backup and disaster recovery systems to ensure data integrity.
- Document configurations, system changes, and issues.
- Ensure systems are compliant with industry standards and regulations.
- Identify areas for automation and create scripts or use tools to optimize routine tasks.
- Implement systems to automate monitoring, backups, and reporting.