Role Description:

This is a full-time, on-site role based in Cairo for a Sales Operations Specialist. You will be responsible for managing and optimizing sales processes, supporting the sales team, analyzing sales data, and ensuring exceptional customer service.

Key Responsibilities:

• Greet and assist walk-in clients and designers with professionalism and enthusiasm
• Present and explain carpet designs, techniques, and materials
• Physically handle and showcase carpets to clients (must be comfortable lifting and moving rugs)
• Manage the sales cycle from inquiry to after-sales follow-up
• Develop and maintain relationships with interior designers, architects, and high-end clientele
• Maintain a visually appealing and organized showroom
• Collaborate with production and design teams to ensure client needs are met
• Support visual merchandising and store events
• Achieve and exceed sales targets

Qualifications:

• Strong analytical skills for sales data interpretation and process optimization
• Excellent communication and customer service skills
• Prior experience in Sales and Sales Operations
• Experience in the carpet or furniture sector is a plus
• Bachelor's degree required
• Collaborative and supportive team player