• Oversee all daily operations at the branch
• Ability to achieve desired sales and analyze sales to improve KPIs
• Monitor and assign employee performance and tasks, organize the branch schedule, and provide guidance
• Provide reports, analyses, and information required by employees to evaluate performance
• Supervise and monitor the speed and quality of customer service
• Manage and analyze financial affairs, oversee expenses, and customer accounts
• Communicate with customers to solve their problems, ensure their satisfaction, and manage the company to resolve operational issues
• Organize daily time, prepare short- and long-term development plans, and focus on the most important tasks
• Ability to innovate, develop, and work under pressure with integrity
• Ability to master technology, computer skills, and analyze operational and financial data
At least one year of experience in administration, sales, and customer serviceResidents of Cairo and Giza Variable shiftsTechnological Requirements: Microsoft office suite