Social Media Moderator

HK Designs - Egypt - Cairo

We’re Hiring: Social Media Moderator
Location: New Cairo – Industrial Zone
Employment Type: Full-time (On-site)

We are looking for a proactive and customer-focused Social Media Moderator to join our team and represent our women’s clothing brand across digital platforms. You’ll be the voice of the brand, handling inquiries, assisting with online orders, and ensuring customers enjoy a smooth and friendly shopping experience.

Your Responsibilities:

Respond to customer inquiries, comments, and messages on platforms like Facebook, Instagram, and WhatsApp

Assist customers in placing their orders online and guide them through the shopping process

Confirm orders with customers via phone calls to ensure accuracy

Coordinate with courier companies to arrange the most convenient delivery time for each customer

Maintain a professional and friendly tone while managing customer interactions

Update the team with any customer issues, delays, or feedback


Previous experience in customer service or social media moderation is a plusStrong communication skills in Arabic and EnglishConfident using Facebook, Instagram, WhatsApp, and online order systemsAbility to work under pressure and manage multiple conversations at onceBased in or near New Cairo Industrial Zone
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com