Telesales Representative
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
Educational Requirements: Bachelor DegreeSpecial Certification or Training Required: N/ARequired Industry Experience: Fresh graduate or 2 years of experienceTechnological Requirements: Microsoft office suiteLanguage Requirements: Good command of English