- Welcome potential parents and students to the university in a warm and professional manner.
- Provide accurate and detailed information about the university, including programs, entry requirements, required documentation, and admission processes.
- Respond to inquiries via email or in-person regarding admission criteria, required scores, and documentation.
- Maintain a thorough understanding of the university’s programs, policies, and procedures to provide accurate information.
- Conduct engaging and informative campus tours for prospective students and their families, showcasing university facilities and answering any questions.
- Register students for English placement tests and guide them to the appropriate exam rooms.
- Assist the admissions team during peak admission periods by processing applications, verifying documents, and providing administrative support as needed.
- Utilize Microsoft Office tools (Word, Excel, Outlook) to manage data and communications effectively.
Minimum of 2 years of experience in a similar customer-facing role, preferably in an educational or admissions setting. Excellent proficiency in English (both written and spoken) is mandatory. Strong computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook). Presentable, professional, and confident demeanor. Exceptional interpersonal and communication skills. Strong organizational and multitasking abilities. Customer-oriented with a proactive and positive attitude. Prior experience in admissions or student services is a plus. Flexibility to work during admission seasons, including occasional weekends or extended hours, may be required.