- Perform manual and automated testing to identify and report software bugs and inconsistencies.
- Work closely with developers, product managers, and support teams to troubleshoot issues and improve testing processes.
- Ensure adherence to quality assurance best practices and document test cases, test scripts, and test results.
- Utilize testing tools such as JIRA to track, prioritize, and manage defects.
- Provide exceptional user support, responding to inquiries and troubleshooting software-related concerns.
- Participate in continuous improvement initiatives to enhance product reliability and customer experience.
- Contribute to the development of QA documentation, guidelines, and process enhancements.
Experience in software testing (manual and automated) and bug tracking.Strong problem-solving and analytical skills to identify software defects and recommend improvements.Familiarity with testing tools such as JIRA, Selenium, or other QA frameworks.Ability to work in a fast-paced, collaborative environment and communicate effectively with cross-functional teams.Attention to detail and a commitment to delivering high-quality software solutions.