- Lead and supervise sales teams across multiple stores within the district, ensuring a focus on customer service excellence and prompt resolution of operational challenges.
- Set and achieve sales goals, manage district budgets, and provide sales forecasts to maximize profitability.
- Following up on store’s KPIS (Inventory Sell through – UPT – ATV) to evaluate and enhance store’s performance.
- Implementing Retail operations manual (SOP’s) training to all new and existing staff.
- Participated in creating the company’s SOP’s and work cycles for RO department.
- Reporting to operations manager regarding sales performance and inventory overview.
- Execute effective personnel management strategies, including recruitment, training, coaching, and performance evaluations.
- Creating tools to follow on sales associates and store managers performance.
- Collaborate with store managers on merchandising, window displays, and marketing department to enhance product presentation and drive sales.
- Work closely with corporate management to develop and implement local marketing and advertising strategies for the district.
- Provide ongoing training to the district sales team on effective handling of returns, exchanges, and customer complaints.
- Following up with BFL on new stores openings and fixtures orders.
- Communicating with contractors during any new openings to ensure the smoothness of the operations until the grand opening.
- Aware about stores and company SOP and Follow up and supervise the implementation of all standard
Education: Bachelor’s degreeAge: 25-43Experience: At least 2 years in the same roleCore Competencies:Advanced communication and teamwork skillsStrong focus on results and accountabilityLoyalty and development mindsetCustomer service excellenceSupervisory Competencies:Advanced leadership skillsEffective time managementStrong problem-solving and decision-making abilitiesTechnical Abilities:Knowledge of performance evaluation metrics and principlesUnderstanding of store operations optimization and success standardsStrong business acumen with a strategic orientationExceptional organizational and leadership skillsExcellent problem-solving capabilities