Airline Ticketing Manager

Egytrav - Egypt - Cairo

Ticket Booking:

  • Receive customer inquiries regarding ticket reservations via phone, email, or in person.
  • Provide multiple options for flights, prices, and availability tailored to the customer's needs.
  • Process bookings using electronic reservation systems to ensure accuracy and swift transactions.

Advisory and Information:

  • Offer comprehensive information about destinations, flights, prices, and travel regulations.
  • Advise customers on suitable flight options based on their needs and preferences.

Booking Follow-up:

  • Confirm customer bookings and provide accurate flight details.
  • Verify flight updates and subsequent changes, guiding customers appropriately.

Issue Resolution:

  • Address any problems or challenges arising during the booking process promptly and effectively.
  • Provide alternative solutions and compensations when necessary to ensure customer satisfaction.

Previous experience in airline ticket booking or customer service.Excellent communication skills and ability to deal with a diverse range of customers.Good knowledge of electronic ticketing systems.Ability to work under pressure in a dynamic work environment.Passion for travel and a desire to provide an outstanding experience for passengers.
Post date: 18 March 2025
Publisher: Wuzzuf .com
Post date: 18 March 2025
Publisher: Wuzzuf .com