Sales & SEO Support Specialist

About Inbound Factor

Inbound Factor is a growing SEO and digital marketing company dedicated to helping businesses enhance their online presence. We specialize in search engine optimization, website design, and digital strategy, providing top-tier solutions to clients worldwide. As we expand, we are looking for a Sales & SEO Support Specialist to join our team in our Heliopolis, Cairo office.

Job Overview

We are seeking a highly motivated and detail-oriented Sales & SEO Support Specialist to manage client interactions, handle SEO tasks, and provide general administrative support. This role requires a mix of sales communication, basic SEO execution, and administrative support. You will be the first point of contact for potential clients, assist with lead generation, and support the SEO team with backlinking and research tasks.

This position is on-site in Heliopolis, Cairo, Egypt, and requires a near-fluent command of English, as most client interactions will be in English.

Key Responsibilities

1. Sales & Client Communication (50%)

• Handle inbound calls, emails, and messages from potential clients inquiring about digital marketing and SEO services.
• Follow up on leads, explain our services, and schedule consultations.
• Maintain and update client information in our CRM (e.g., HubSpot).
• Assist in closing sales by providing relevant information and documentation.
• Respond to client queries professionally and efficiently.

2. SEO Support & Backlinking (30%)

• Assist with backlink building strategies, including researching and acquiring high-quality backlinks.
• Perform basic SEO tasks such as keyword research, competitor analysis, and website audits.
• Monitor and update SEO-related reports.
• Collaborate with the SEO team to improve search rankings for clients.

3. Administrative & General Support (20%)

• Prepare and organize reports, proposals, and client presentations in PDF and other formats.
• Assist in managing marketing materials and internal documentation.
• Support the team with minor website updates and formatting.
• Help streamline sales and marketing processes using automation tools like HubSpot and Slack.

Qualifications & Requirements

✅ Near-fluent English (written & spoken) – must be comfortable handling calls and emails professionally.
✅ Experience in sales or client communication (previous experience in digital marketing is a plus).
✅ Basic knowledge of SEO (understanding backlinks, keyword research, and website audits is a plus).
✅ Strong organizational skills and attention to detail.
✅ Ability to multitask and work in a fast-paced environment.
✅ Comfortable using CRM tools (HubSpot preferred), SEO tools (Ahrefs, Moz, or SEMrush), and Google Workspace.
✅ Willing to work on-site in Heliopolis, Cairo, Egypt.

Why Join Us?

 Opportunity to work in a growing digital marketing company.
Hands-on training in SEO and digital marketing tools.
Potential for performance-based bonuses.
Collaborative work environment with room for growth.