- Handle calls to assist customers with inquiries.
- Provide basic technical support and basic troubleshooting guidance for home appliances.
- Process order updates, exchanges, and returns as needed.
- Maintain accurate customer records and case documentation in the system.
- Collaborate with internal teams to resolve customer concerns efficiently.
- Ensure exceptional customer service by maintaining a professional and friendly approach.
Bachelor degree in any field.Experience in home appliances is preferred.Arabic speaking account.