Job Summary:
We are seeking a results-driven Telesales Agent with a background in marketing to join our dynamic sales team. The ideal candidate will be responsible for generating leads, making outbound calls, and closing sales while utilizing their marketing knowledge to enhance customer engagement. This role requires excellent communication skills, persuasive abilities, and a strong understanding of marketing strategies to drive sales and brand awareness.
Key Responsibilities:
• Make outbound calls to potential customers to promote and sell products/services.
• Follow up on leads generated through marketing campaigns, social media, and other channels.
• Understand customer needs and provide tailored solutions.
• Maintain detailed records of customer interactions in the CRM system.
• Collaborate with the marketing team to optimize sales strategies and campaigns.
• Meet and exceed sales targets and KPIs.
• Handle customer inquiries, objections, and concerns professionally.
• Stay updated on industry trends and product knowledge.
Requirements:• Proven experience as a telesales agent, telemarketer, or similar sales role.• Background in marketing, sales, or a related field.• Strong verbal communication and persuasion skills.• Ability to handle rejection and remain motivated.• Familiarity with CRM software and call scripts.• Excellent problem-solving and negotiation skills.• High school diploma or bachelor’s degree in marketing, business, or a related field is a plus.Preferred Skills:• Experience in digital marketing and lead generation.• Knowledge of customer behavior and sales psychology.• Ability to multitask and work in a fast-paced environment.