•   Contacting customers via phone or chats to answer their queries promptly and
professionally and obtain missing information.
•   Verifying orders, including customers' and company’s information and payment details on ODOO.
•   Getting Feedback from customers and directing it to relevant departments.
•   Provide support to the management team within a company's sales department.
• Checking data accuracy in orders and invoices.
•   Stay up-to-date with our courses and its data availability.
•  Marketing courses and groups.
•   Responsible for ODOO: payments, recording customers data, planning, quotations… etc.
•   Ensure sales targets are met and report any deviations.
•   Assist in resolving customer complaints or issues by coordinating with relevant departments.
•   Responsible for general tasks: Renew Saudi phone packages, tracking important data, costumers’ 
debt, follow up with marketing dep… etc.
•   Responsible for important tasks such as: Etimad, vendors… etc.
•   Supporting the sales team with necessary data and reports.
•   Preparing and submitting periodic performance reports and KPIs.
•   Assisting in daily operations of the sales department and ensuring workflow efficiency.
• Monitoring data efficiency on Odoo weekly.
•   Communicating with coordinators of attendance courses in Saudi Arabia and Egypt.
•  Follow up on corporate debt.
•   Moderation team leader and follow up on their work progress.
• Organizing instructors CVs.
•   Supporting the sales department with other administrative tasks.