Key Responsibilities:

1. Sales & Business Development:

• Identify new export markets, potential clients, and business opportunities.
• Develop and implement export sales strategies to achieve company sales targets.
• Build and maintain relationships with international customers, distributors, and partners.
• Conduct market research to understand customer needs, competitor activities, and pricing trends.
• Generate and follow up on sales leads and inquiries from overseas clients.

2. Order Management & Logistics Coordination:

• Process and manage export orders from inquiry to delivery.
• Coordinate with production, logistics, and supply chain teams to ensure timely delivery of goods.
• Prepare and review export documentation, including invoices, packing lists, certificates of origin, and customs declarations.
• Work closely with freight forwarders, shipping companies, and customs brokers for smooth export operations.

3. Compliance & Trade Regulations:

• Ensure compliance with international trade laws, regulations, and company policies.
• Stay updated on import/export restrictions, tariffs, and duties in various countries.
• Handle export licenses, permits, and necessary certifications required for different markets.

4. Customer Support & Relationship Management:

• Provide pre-sales and post-sales support to international clients.
• Handle customer inquiries, complaints, and resolve issues effectively.
• Negotiate pricing, terms, and contracts with international buyers and distributors.

5. Reporting & Performance Tracking:

• Monitor and analyze export sales performance and provide regular reports to management.
• Prepare forecasts and budgets for international sales growth.
• Identify key performance indicators (KPIs) and take corrective actions when necessary.