- Answer customer inquiries via phone, email, or chat in a timely and professional manner.
- Troubleshoot and resolve product or service issues, offering solutions when necessary.
- Maintain up-to-date knowledge of products/services to effectively assist customers.
- Provide a positive and engaging experience with every customer interaction.
-Excellent communication and problem-solving skills.-Previous customer service experience is preferred but not required.-Friendly and approachable.-Patience and a calm attitude under pressure.-Ability to handle difficult customers professionally