- Install and configure computer (hardware, Software).
- Daily monitor and maintain computer systems.
- Respond to all queries either in person or over the phone.
- Troubleshoot hardware or software faults.
- Replace hardware spare parts as required.
- Daily task reporting.
- Support and implement new GIU applications.
- Test and evaluate new technology.
- Provide training on the GIU systems.
Technical SkillsStrong knowledge of all Microsoft Products.Preferred good knowledge in Linux, macOS, iOS, and Android.Good Knowledge of computer hardware parts.Strong knowledge of the system cloning concept.Strong technical and analytical skills.Resolving software problemsSoft SkillsProblem analysis Hard worker, Self-motivated.Able to work under pressure.Good English language (written & spoken).Preferred Presentation skills.Education and Experience Bachelor’s degree3:5 years of experience in the IT Technical Support fieldCareer Level: Experienced (Non-Managerial)