- Responsible for extending and optimizing the service network.
- Support home appliance service Strategy.
- Develop a qualified and efficient home appliance services team to execute the service plan.
- Make clear KPI to evaluate and improve the team work.
- Responsible for owning service center and third party performance Management
- Make accruing action plan to improve its performance and meet customer satisfaction
- Responsible for home appliance new business developing. such as process marketing and monitorin
Good knowledge of in-home appliance service.