IT Customer Support Senior Specialist.Infrastructure & Operations

Etisalat - Egypt

QUALIFICATIONS_ESSENTIAL

Bsc. In Computer Science or equivalent related degree. Development or Implementation. Excellent Computer skills, Advanced MS office and scripting are required. Very Good in Arabic & English (Reading, Writing & Oral). Strong interpersonal and Negotiation skills. Ability to work under pressure and tight deadlines. Very Good Communications Skills.

QUALIFICATIONS_DESIRABLE

Ability to transfer knowledge to colleagues. Ability to communicate with multiple levels of internal and external contacts.

EXPERIENCE_ESSENTIAL

Minimum 3 to 5 years Experience in Applications Support, Applications Previous Telecom experience. Experience with large scale systems. ORACLE environment (RDBMS, Tools and Applications). UNIX and Windows Operating systems. Unix shell scripting Knowledge for at least 1 applications development tools (Java Development or Object Oriented programming)

EXPERIENCE_DESIRABLE

Previous CRM or CTI experience is a plus Applications servers is a plus (tomcat, jboss, webshpere, etc..) Web development is a plus (HTML, DHTML and scripting languages (VB script or Java script) , XML)

CERTIFICATIONS_ESSENTIAL

Presentation skills. Technical Writing. Desirable\: Project Management. ITIL Foundations. Leadership and Managing Others.

Post date: 25 December 2024
Publisher: etisalat jobs
Post date: 25 December 2024
Publisher: etisalat jobs