Responsibilities
1. Coordinate and oversee daily operational activities to ensure smooth workflow.
2. Manage and maintain operational records, reports, and databases.
3. Collaborate with different departments to optimize operational efficiency.
4. Monitor and improve operational processes and systems.
5. Identify and resolve operational challenges promptly.
6. Provide excellent customer support and address inquiries effectively.
7. Ensure compliance with company policies and industry regulations.
8. Assist in planning and implementing operational strategies.
9. Track and report key performance metrics for continuous improvement.
10. Support team training and provide operational guidance.
Requirements1. Bachelor’s degree in Business Administration, Operations Management, or related field.2. Proficiency in English (spoken and written) is a must.3. Strong organizational and multitasking abilities.4. Excellent communication and interpersonal skills.5. Problem-solving mindset with attention to detail.6. Proficient in MS Office (Word, Excel, and PowerPoint).7. Previous experience in operations or a related field is a plus.8. Ability to work efficiently under pressure and meet deadlines.9. Resident of or willing to commute to Zahrat Maadi, Cairo.