Daily Operations Management:
- Oversee the daily operations to ensure smooth and efficient functioning.
- Ensure excellent customer service is provided at all times.
Team Management:
- Recruit, train, and onboard new staff (chefs, waitstaff, cleaners).
- Develop staff schedules and monitor performance.
- Motivate employees to achieve sales and service goals.
Kitchen and Menu Management:
- Ensure high-quality food preparation following health and safety standards.
- Work with chefs to develop and improve the grill menu.
- Manage inventory and ensure timely ordering of necessary ingredients.
Sales and Marketing Management:
- Create strategies to attract customers and boost sales.
- Implement promotional offers and track their effectiveness.
- Analyze sales data and prepare performance reports.
Compliance and Standards:
- Ensure compliance with health, safety, and food safety regulations.
- Keep up with restaurant licenses and permits.
Customer Relations:
- Resolve customer complaints promptly and professionally.
- Build and maintain strong customer relationships to encourage repeat visits.
Financial Management:
- Monitor restaurant expenses and optimize operational costs.
- Prepare budgets and manage financial performance.
Previous experience in restaurant management, preferably in a grill-focused establishment.Strong knowledge of food and beverage management (F&B).Excellent leadership and organizational skills.Ability to work under pressure and manage crises effectively.Familiarity with restaurant management software and sales reporting tools.Strong communication skills and the ability to lead a diverse team.Working Environment:A dynamic and fast-paced restaurant environment.Flexible working hours, including weekends and holidays.Main Objectives:Ensure customer satisfaction and enhance dining experiences.Achieve sales and revenue goals.Establish the restaurant as a top destination for grill lovers.