- Match the daily reports from banks with the payment system transaction reports to ensure that all transactions have been posted properly
- Revise Daily POS batches before transfer to our merchants
- Validate that all received chargeback cases, arbitration cases & Internal settlement are being handled within the agreed SLA
- Validate that all received complaint cases received from merchants are being handled within the agreed SLA
- Daily / Monthly / Yearly reporting using Power BI to provide dashboards & analytical reports
- Create business reports that provide insight into key data points
- Prepare weekly & monthly reports
Excellent knowledge of Outlook, WordExcellent Communication Skills (verbally and written)Ability to work under pressure in a deadline-driven environmentStrong attention to detailStrong sense of ownership and responsibilityAdvanced Knowledge of Excel