- Technical Expertise: Develop an in-depth understanding of the company's products or services and stay up-to-date with industry trends and technologies.
- Customer Engagement: Engage with potential clients to assess their technical requirements and business challenges.
- Solution Presentations: Create and deliver compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings.
- Customization: Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities.
- Technical Support: Provide pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
- Product Knowledge Transfer: Train sales teams on the technical aspects of products or services, enabling them to effectively communicate benefits to customers.
- Proof of Concept (PoC): Collaborate with customers to design and execute PoCs to validate the effectiveness of proposed solutions.
- Technical Documentation: Prepare and maintain technical documentation, including proposals, case studies, and technical specifications.
- Competitive Analysis: Stay informed about competitors' offerings and market trends to effectively position the company's products or services.
Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) is often preferred.Proven experience in a technical role, such as software engineering, system administration, or technical support.Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.Excellent communication and presentation skills, both written and verbal.Customer-focused mindset with the ability to build and maintain strong customer relationships.Familiarity with sales processes and the ability to work collaboratively with sales teams.