- Gather and analyse business/system requirements with stakeholders and business users.
- Create a detailed business requirement document (BRD) outlining problems, suggesting solutions, writing acceptance criteria and stating assumptions and constraints.
- Align with Demand & Delivery Manager the proposed solution to make sure it is completely fulfil the business needs and requirements.
- Develop functional solution requirements specifications (FRD) with development team.
- Evaluate, analyse, and maintain systems requirements through standard configurations.
- Make sure to get all approvals required from SMEs and stakeholders for both FRDs & BRDs.
- Support developers and QC engineers by clarifying requirements or business concerns raised anytime within the development lifecycle.
- Define testing scenarios, develop test cases, and prioritize testing activities.
- Execute all the test cases, report bugs to developers through Jira platform, define severity and priority for each bug.
- Demonstrate to stakeholders and business users the solution after implementing it on pre-production environment to take their final approval and sign-off before going live.
- Monitor program performance after implementation on production environment to prevent operation problems after deployment and ensure operational efficiency.
- Ensure that the product backlog is visible, transparent and clear.
- Update the project manager regularly about the progress of any activities.
- Attend meetings, write minutes of meetings and follow-up with business users.
BSc/BA in Computer Science, Information systems, Engineering, or a related field.Excellent Communication Skills. Strong Organizational Skills.Experience with ERP modules and testing. Ability to report bugs, troubleshoot errors, and create test cases scenarios.Understand software life cycle and familiar with agile methodology.Attention to details. Analytical mind and problem-solving aptitude.Proficiency in using SQL is a MUST. ISTQB Certificate is a plus.Excellent command of English language verbal and written.Previous experience in supply chain and pharmaceutical industry is a plus.Preferable Financial, Supply chain, Purchasing (Commercial) or Sales background.