- Greeting and directing customers
- Providing accurate information (e.g. product features, pricing, and after-sales services)
- Present, promote, and sell products/services using solid arguments to existing and prospective customers
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Establish, develop, and maintain positive business and customer relationships
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within the schedule
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Proven work experience as a Retail Sales Representative, Sales Associate, or similar roleUnderstanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresTrack record of achieving sales quotasExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsFlexibility to work various shifts