Founded in 2011, 51Talk is a global leading corporate in providing online English education platform. As a publicly listed multinational corporation worldwide, we specialize in 1-on-1 online English language education, empowering students globally through personalized learning experiences. At 51talk, we're dedicated to excellence in education and passionate about empowering our students to achieve their dreams.
Location: Club Road, Taqseem Laselky, New Maadi, El Basatin, Cairo Governorat
Job Type : Full-time, on-site only
Working time :
Sunday – Thursday： 12:00pm – 9:00pm
Saturday：12:00pm – 4:00pm
Coffee Time, every day： 2:45pm - 3:00pm
Break Time, everyday： 5:00pm - 6:00pm
Friday： Off-day
Responsibilities
- Provide satisfactory services to students according to their personalized needs, and continuously improve the Customer Satisfaction Score.
- Ensure learning effectiveness: guide learning methods, plan learning paths, optimize learning plans, and track and feedback students' learning effectiveness in a timely manner.
- Develop study habits: Communicate students' learning situation by phone, ensure that they preview before class, arrive at class on time, and practice after class to develop good study habits.
- Solve learning problems: By completing pre-class preview, after-class tutoring and answering questions, homework correction, exercise explanation, class group maintenance and answering questions, psychological counseling, etc., solve various learning-related problems for students and parents.
- Mobilize students' enthusiasm for learning: Mobilize students' enthusiasm for learning, increase interaction between students and parents, ensure that students attend classes on time, and improve students' completion rate; promote students' renewal and long-term continuous learning.
Requirements: Fluency in English is a must. Excellent communication skills, including writing, public speaking and interpersonal conversation. Great organization and planning skills. Collaboration and teamwork abilities. Ability to engage students of all learning levels and grade levels. Patience and empathy. Compassionate, positive and encouraging attitude.