We are seeking a professional and experienced Reservation Agent to join our team. The ideal candidate will have a strong background in reservations, excellent communication skills, and the ability to handle multiple tasks efficiently.
Responsibilities:
- Handle phone calls and inquiries from customers.
- Make and manage reservations for customers.
- Provide information about services, pricing, availability, and booking details.
- Handle changes or cancellations to reservations.
- Communicate effectively with clients and team members.
- Provide excellent customer service and support.
- Maintain a professional appearance and demeanor.
Minimum of 3 years of experience in a tourism company.Good command of English, both written and spoken.Ability to handle multiple tasks efficiently.Good communication and interpersonal skills.Professional appearance and good speaking skills.Proven experience in managing reservations and booking systems.Professional Skills:Proficiency in using reservation systems and booking software.Excellent problem-solving skills.Ability to work under pressure and meet deadlines.Strong organizational skills and attention to detail.If you meet the above requirements and are looking for an exciting opportunity to grow with a dynamic company, we would love to hear from you!