Experienced clinic receptionist
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of the clinic procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into the data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- collect and receipt payments from patients at the time of treatment
- maintain a professional reception area
Proven work experience as a Receptionist, Front Office Representative or similar roleProficiency in Microsoft Office SuiteHands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasksCustomer service attitude