- Oversee and manage the implementation, configuration, and maintenance of the company’s ERP system.
- Ensure network security, integrity, and performance to protect company data and meet regulatory requirements.
- Lead troubleshooting, system backups, and disaster recovery processes to minimize downtime and data loss.
- Lead and mentor the IT team, promoting professional development and ensuring high productivity.
- Coordinate with team members and external vendors for project delivery and problem resolution.
- Assign tasks, conduct performance evaluations, and encourage a collaborative and innovative team environment.
- Oversee the installation, configuration, and maintenance of software applications and hardware.
- Ensure regular updates and patches are applied to all systems and applications to maintain security and efficiency.
- Optimize systems to support current and future business needs.
- Develop and implement IT strategies aligned with the company’s goals and objectives.
- Plan and manage IT budget, ensuring cost-effective solutions without compromising quality.
- Ensure compliance with relevant regulations, industry standards, and company policies.
- Develop policies for IT security, data privacy, and usage to mitigate risk and enhance protection.
- Implement help desk systems and monitor support ticket trends to improve service levels and user satisfaction
Bachelor’s degree in Computer Science, Information Technology, or a related field.Proven experience as an IT Manager from 10 to 15 years.Strong experience in managing ERP systems.Strong knowledge of IT systems, security, and infrastructure.Project management skills (PMP or similar certification preferred).Excellent problem-solving, leadership