- Assist the Business Development Manager in implementing growth strategies within the MICE (Meetings, Incentives, Conferences, and Exhibitions) and event management sector.
- Conduct preliminary market research on potential clients, industry trends, and competitors in the MICE and event management fields, gathering insights to support strategic planning.
- Help schedule and coordinate business meetings with prospective and current clients, preparing necessary materials and presentations for MICE service offerings.
- Support in drafting proposals, sales contracts, and other documents, ensuring they align with MICE industry standards and company guidelines.
- Keep detailed records of sales activities, revenue, and client interactions, and help monitor performance metrics and client satisfaction.
- Provide assistance in post-event support, helping to gather client feedback and address any follow-up needs to maintain strong client relationships.
- Maintain and update the CRM database with client information, ensuring accuracy and facilitating smooth client management.
- Support the onboarding and training of entry-level team members in business development processes and best practices in the MICE industry.
Proven experience as a Business Development Assistant, Sales Assistant, or similar role, preferably within the MICE or event management industry.Familiarity with MS Office Suite; experience with event management tools is a plus.Basic knowledge of the MICE industry and an understanding of event planning and coordination processes.Strong communication and organizational skills, with attention to detail and the ability to multitask in a fast-paced environment.Team-oriented with excellent interpersonal skills to collaborate effectively with internal teams and external clients.Time management skills to prioritize tasks and assist with meeting deadlines effectively.Bachelor’s degree in Business Administration, Marketing, Event Management, or a related field is preferred.Proficiency in English; additional languages are a bonus, especially for assisting international clients.