- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Collect deposits and balances
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Maintain relationships with key persons
- Keep financial statements and documents
- Reach the revenue and profit targets
Proven working experience as a Travel ConsultantExcellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)Proficiency in English; knowledge of additional languages is an advantageExemplary sales skills and customer oriented approachWell versed in various areas of travel (domestic/international, business/holidays, group/individual etc)Ability to present, persuade and communicate effectivelyDemonstrable ability to handle crisesDegree in Hospitality, Travel, Tourism, Business or relevant fieldCandidates with personal travel experience will be preferred