Customer relation Manger (Real state experience)

Confidential - Egypt - Cairo

required for big real state company in fifth settlement customer relation Manger as below :

  • Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty in all company  residential projects
  • development  and implement policies and procedures  ( handover- community - crm) that meet the business needs & clients requirements
  • Working closely with all departments to ensure the CRM works effectively for all aspects of the company.to make decisions regarding the current resource.
  • Manage day-to-day operations while dealing with various clients.
  • Investigate customer's problems and find solutions
  • Assisting clients with the property after-sales and development.
  • Manage hand over and fit-out process of projects.
  • Being involved in staff recruitment and appraisals.
  • Training staff to deliver a high standard of customer service.
  • Leading or supervising a team of customer service staff.

Bachelor's degree in administration or a related field.A minimum of 7 years’ experience. in real estate is a mustExcellent interpersonal and communication skills.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Understanding of how CRM systems work
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com