EgyBell is hiring Operation Manager for one of the leading furniture manufacturing companies in the Middle East and Africa

Job Summary:

Your primary responsibility will involve implementing, adapting, and continually improving our business systems and processes within the city. You will play a key role in ensuring our properties are ready for occupancy in a timely manner, overseeing third-party contractors and 3PL companies, and maintaining seamless operations across the team.

Responsibilities:

• Oversee all the housekeeping, maintenance and laundry requirements of the units
• Liaise with the Client Experience team to ensure satisfactory resolution to all guest issues
• Style and manage photoshoots for new apartments, ensuring spaces align with photoshoot guidelines.
• Drive operational cost reduction and propose process improvement while maintaining quality standards.
• Manage, liaise, and negotiate with contractors, vendors, and external business partners to ensure a high standard of client experience for our guests.
• Effectively manage the city inventory of furniture, consumables, and linens, optimizing safety stocks and reporting malfunctions to the Design and Supply Chain teams.
• Lead timely data collection to update operational metrics, achieving productivity targets, reducing cost per unit, eliminating errors, and delivering excellent customer service.

Requirements:

• 3-6 years of progressive work experience, preferably in business operations or services within a startup, SME, or large corporation.
• Background in the housekeeping department of a hotel is a plus
• Bachelor's degree.
• Excellent command of English language
• Results-oriented individual with excellent multitasking abilities and the capacity to manage competing priorities.
• Exceptional communication and organizational skills.
• Strong analytical and problem-solving skills, with proficiency in Google Suite and MS Office; experience with inventory management systems is a plus.
• Guest-centric mindset.
• Team player and creative thinker.
• Team management experience, preferably in field operations, is considered a plus.