● Install and configure software and hardware
● Manage network servers and technology tools
● Set up accounts and workstations
● Monitor performance and maintain systems according to requirements
● Troubleshoot issues and outages
● Ensure security through access controls, backups and firewalls
● Upgrade systems with new releases and models
● Develop expertise to train staff on new technologies
● 3+ years of a combination of providing end-user support and systems administration experience.● Windows System Administration experience.● MCSE, MCSP, CCNA Certified● Windows Server Hybrid Administrator Associate Certificate is a plus.● Hands on experience with Software Imaging and Distribution, Remote Support and Monitoring tools.● PC support and troubleshooting● Network printers & scanners support● Software support● Hardware support● Mobile device support experience● Excellent customer service skills● Consultative personality● A passion for technology and learning