We are seeking a highly skilled and experienced Technical Manager to lead our technical team responsible for the implementation and support of the VPSie Platform. The ideal candidate will have a strong background in Kubernetes, Networks, VMware and Nutanix technologies, excellent leadership skills, and a proven track record in managing technical teams and projects.

Key Responsibilities

• Team Leadership:
• Oversee day-to-day operations of the technical team.
• Ensure alignment with company goals and objectives.
• Foster a collaborative and productive team environment.
• Project Management:
• Plan, execute, and oversee projects related to VPSie platform.
• Ensure projects are completed on time, within scope, and within budget.
• Coordinate with other departments to ensure seamless integration and support.
• Technical Expertise:
• Provide technical guidance and support to the team.
• Stay updated with the latest technologies and best practices in virtualization, backup, and storage solutions.
• Troubleshoot and resolve complex technical issues.
• Process Improvement:
• Identify areas for process improvement and implement solutions.
• Develop and enforce standard operating procedures (SOPs).
• Ensure compliance with industry standards and regulations.
• Client Support:
• Act as a point of escalation for client issues.
• Ensure high levels of customer satisfaction.
• Develop and maintain strong client relationships.

Skills and Qualifications

• Technical Skills:
• Proficiency in Kubernetes, Network, VMware and Nutanix platforms.
• Strong understanding of virtualization technologies.
• Experience with automation and orchestration tools (e.g., Ansible, Terraform).
• Leadership Skills:
• Proven experience in managing technical teams.
• Strong decision-making and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Project Management:
• Experience in project management methodologies (Agile, Scrum).
• Ability to manage multiple projects simultaneously.
• Strong organizational skills.
• Customer Focus:
• Strong customer service orientation.
• Ability to handle client escalations effectively.
• Experience in managing client relationships.
• Experience:
• 5-7 years of experience in a similar role, with a focus on VMware and Nutanix technologies.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and innovative work environment.
• Flexible working hours and remote work options.

How to Apply

Interested candidates are invited to submit their resume and cover letter to [Click to show email]  Please include “Technical Manager Application” in the subject line