Jobs / Technical Support Jobs / Technical Support Engineer

Technical Support Engineer

SSC Egypt - Egypt - Cairo
Employment: Full Time
  • Support the sales team in KSA with technical information and assistance
  • Prepare technical proposals, quotations, and tender documents. this include reviewing project documentation, including specifications, drawings, and reports
  • Analyze customer requirements and provide appropriate product recommendations
  • Maintain and update product information and technical data
  • Assist in developing marketing materials and technical presentations
  • Manage and oversee lighting projects from inception to completion
  • Coordinate with the sales team in KSA and clients to understand project requirements
  • Develop project plans, schedules, and budgets
  • Ensure compliance with safety standards and regulations
  • Create detailed lighting designs and layouts to support the sales team and consultants in KSA
  • Utilize lighting design software (e.g., DIALux, Relux) to develop efficient and effective lighting solutions
  • Ensure compliance with industry standards and customer specifications
  • Provide technical support and advice during the project design phase


Requirements

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
  • Minimum of 5 years of experience in sales support or a similar role
  • Strong knowledge of lighting products and solutions
  • Excellent organizational and multitasking skills
  • Excellent technical writing and documentation skills
  • Strong communication and customer service abilities
  • Fluent in English; knowledge of Arabic is a plus
Apply on the Job Website
Post date: 13 October 2024
Publisher: LinkedIn
Post date: 13 October 2024
Publisher: LinkedIn