The Merchant Onboarding Specialist plays a crucial role in our operations, acting as the bridge between our company and new merchants. This position is responsible for ensuring a smooth and efficient onboarding process, verifying merchant information, assessing risk, and setting up accounts to enable transactions. The ideal candidate will have a keen eye for detail, excellent communication skills, ambition and curiosity about their compliance career.

Responsibilities:Conduct thorough verification of merchant applications, including business model information, and entity and ownership details, ensuring accurate and compliant entry of all required information.Assess and analyse potential risks associated with new merchant applications.Collaborate with the business development, account manager and merchant support teams to address any issues or concerns during the onboarding process.Provide merchants with clear guidance on the onboarding process, including required documentation and next steps.Monitor and manage the onboarding pipeline to ensure timely processing of applications.Stay updated on industry regulations and compliance requirements, implementing necessary changes in the onboarding process.Develop and maintain onboarding documentation and training materials for internal and external use.Offer feedback and suggestions for improving the efficiency and effectiveness of the onboarding process.Requirements:Bachelor's degreeExcellent written and verbal English.Preferably with 2 + years of experience in a similar role in the payment or financial services industry.Background in Compliance, Business, Finance, Legal or risk management, or a related field is a plus.Understanding of payment processing, merchant services, Customer Due Diligence and Anti-Money Laundering and counter-terrorism financing is preferred.Excellent analytical and problem-solving skills.Proficient in Microsoft Office Suite, G-Suite.Exceptional communication and interpersonal skills.Ability to work independently and manage multiple tasks simultaneously.Detail-oriented with a commitment to accuracy and quality.