Technical Support Specialist

  • Degree in computer science or information technology.
  • Creative Problem Solving & Decision Making.
  • Proven ability to work effectively in a team setting as well as independently with minimal error and guidance.
  • Pass Practical technical Exam.
  • One or more of the following certifications is preferred: A+, N+,MCSE,CCNA.
  • Ability to define, manage, and resolve desktop system problems and related network issues.
  • Good Knowledge in maintaining and supporting Virtual Desktops in VMWare .
  • Understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP and commands.
  • Good understanding of different computer systems, mobile devices and other tech products.
  • Proficient in Microsoft Office and Office 365 for Windows Proficiency in English.
  • Excellent communication skills.
  • Strong interpersonal and Excellent Customer Service Skills (internal customer facing role).
  • Ability to communicate a technical message to a non-technical audience, focusing on managing customer expectations.
  • Experiences in Laptop/Desktop Hardware/Software fix.
  • Very Good Experience in troubleshooting Windows OS.
  • Very Good Knowledge of LAN Network Setup and installation.
  • Very Good Knowledge in WIFI configurations.
  • Good understating in Scripts and office automation.

BSc/BA in IT, Computer Science or relevant fieldCustomer-oriented and cool-temperedExcellent communication skillProficiency in EnglishGood understanding of computer systems, mobile devices and other tech products
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com