Job Summary:
The Firefighting Supervisor will oversee the operations and maintenance of firefighting equipment in Egypt and ensure reaching the sales target. This role involves ensuring the effective functioning of equipment, managing a team, and maintaining compliance with safety standards. The Supervisor will also be responsible for client support and developing relationships within the firefighting sector.
Key Responsibilities:
- Operational Management:
- Supervise the installation, maintenance, and repair of firefighting equipment.
- Ensure equipment is maintained according to manufacturer specifications and safety regulations.
- Ensure achieving sales target with the highest customer satisfaction.
- Team Leadership:
- Lead and manage a team of technicians and support staff.
- Provide training and guidance on equipment handling, safety protocols, and operational procedures.
- Client Support:
- Act as the primary point of contact for clients regarding equipment issues and service requests.
- Ensure timely response to client inquiries and resolve issues promptly.
- Compliance & Safety:
- Ensure all operations comply with local safety regulations and standards.
- Conduct regular safety inspections and audits of equipment and procedures.
- Reporting:
- Provide regular reports on equipment performance, maintenance activities, and client feedback to the Department Manager.
- Document all service activities and maintain accurate records.
Skills and Qualifications:Education: Bachelor’s degree in Mechanical Engineering, or a related field.Experience:Minimum 5-7 years of experience in the firefighting equipment sector, with at least 3 years in a supervisory role.Proven experience with firefighting pumps and equipment maintenance.Track record in achieving the target sales. Familiarity with safety regulations and compliance standards in Egypt.Skills:Firefighting certifications are mandatory. Strong leadership and team management skills.Excellent technical knowledge of firefighting equipment.Good problem-solving and decision-making abilities.Effective communication and customer service skills.