- Follow up with the Real Estate Sales Management on recently closed sales once the down payment is made and the booking receipt is signed by the client.
- Follow up with new clients after booking, arrange with them to set an appointment, provide all necessary checks and documents, and ensure the contract process is completed with the client’s signature within the agreed timeframe from the date of booking the unit.
- Determine the appropriate contract template and initiate client sales contracts, including all required data: client information, unit details, payment schedule, delivery date, etc.
- Follow up with the finance department on the status of collecting the down payment check(s) to proceed with the contract approval cycle.
- Gather all contract-related documents from the sales and finance departments, review and verify their accuracy for submission to the manager.
- Deliver the contract and all relevant documents to the manager and follow up until the contract is finalized and signed.
- Receive all rejected contracts that need amendments and follow up with clients to complete them.
- Contact clients to obtain a copy of the approved contract.
- Manage all necessary procedures in the case of unit transfers.
- Prepare cancellation requests for bookings (non-contracted sales) and submit them to the direct manager, following up with the finance department until the issue is resolved.
- Record updated contract data and status in the CRM system.
- Provide the "Sales Support Office" with active financial sales data and the status of contract deliveries.
- Notify sales managers of the expiration date of the client's grace period.
- Review the contract wording, unit data, client data, and financial review for new sales contracts.
- Perform any other tasks that may be required within the scope of the primary responsibilities of the job
Adhere to the specified and announced working hours.Maintain and respect work confidentiality.Be mindful of behaviors that reflect Wadi Degla's values: enthusiasm in work, integrity, fairness, development, teamwork, customer service, ownership, and contribution.