Company Overview:

Dimofinf is a leading software house with a strong reputation for delivering innovative technology solutions to clients across various industries. With a focus on cutting-edge software development and a commitment to excellence, Dimofinf is dedicated to providing high-quality services that meet and exceed client expectations.

Position Overview:

We are seeking a highly skilled and experienced Sales Specialist to join our dynamic sales team in the software

industry. As a Sales Specialist, you will be responsible for effectively communicating with customers and providing exceptional service through various channels, including emails, calls, and our ticketing system. This role requires a strong understanding of software products and the ability to effectively address customer inquiries and provide appropriate solutions.

Responsibilities:

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• Respond promptly and professionally to customer inquiries received via emails, calls, and our ticketing system.
• Provide accurate and detailed information about our software products, features, and pricing to potential customers.
• Understand customer needs and requirements and recommend suitable software solutions to meet their specific business goals.
• Collaborate with the sales team to generate leads, qualify prospects, and close sales deals.
• Maintain a strong knowledge of our software products and stay updated on industry trends and competitors.
• Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
• Document all customer interactions and update relevant information in our CRM system.
• Meet or exceed sales targets and contribute to the overall success of the sales team.

Requirements:

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• Minimum of 2 years of experience in sales, preferably in the software industry.
• Excellent communication skills, both written and verbal, with the ability to effectively engage with customers.
• Possess a good command of English
• Strong customer service orientation and the ability to empathize with customers' needs.
• Proven track record of meeting or exceeding sales targets.
• Familiarity with CRM systems and ticketing systems is preferred.
• Strong problem-solving skills and the ability to think on your feet.
• Self-motivated and driven to succeed in a fast-paced sales environment.
• Ability to work independently as well as collaboratively within a team.

Why You Should Join Us:

We offer competitive compensation packages and opportunities for career growth within our organization.

If you are a motivated sales professional with a passion for the software industry and a commitment to deliver exceptional customer service, we would love to hear from you.