Guest Service Agent

ََََ - Egypt - Giza
  • Maintain and keep financial records for residents / students . 
  • Maintain and keep all records for all special request at all times.
  • Attend all phone calls and provide all appropriate information to residents / students .
  •  Check in residents / Students.
  •  Knowledge on all emergency procedures. 
  • Monitor and resolve all requests and provide all required information such as room rate and directions and assist all in the registration process.
  •  Responsible for greeting visitors/guests/students of the admission’s center in a courteous and professional manner; determines their needs and either provides the appropriate information or directs them to the appropriate person or department.

Work is shift-based (rotating Shifts including Night Shifts ).English and Arabic Proficiency. Patience and good listening skills Good Organizational skills. Excellent computer skills in a Microsoft Windows environment, with high-level skills in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Excellent communication and organizational skills. Possess a high level of interpersonal skills and demonstrated ability to work independently and as part of a team. Strong negotiation and problem-solving skills. Able to work under pressure with a minimum level of supervision.Able to maintain utmost confidentiality while exercising careful judgment in all department affairs Experience working with students or Academic setting is preferred. 
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com