We are a growing startup focused on providing website development, social media management, and digital marketing solutions for niche industries. We are seeking a dynamic and results-oriented Sales & Client Relationship Manager to join our team on a permanent basis. This role is crucial in driving our business growth by conducting market research, generating leads, establishing initial customer contact, and managing client relationships. The ideal candidate will be proactive, organized, and skilled at building strong client relationships to ensure customer satisfaction and retention.

Key Responsibilities:Market Research & Analysis: Conduct comprehensive market research to identify potential clients and understand industry trends. Analyze competitors and market dynamics to support strategic planning.Lead Generation & Qualification: Identify potential leads through various channels (online research, social media, networking). Qualify leads based on their needs and alignment with our services.Identify Decision-Maker Contacts: Research and identify key decision-makers within target organizations. Gather contact information and build a database of potential clients.Establish Initial Customer Contact: Reach out to potential clients via phone, email, physical visits, or social media to introduce our services and qualify their interest.Client On-boarding: Assist in the on-boarding process for new clients, ensuring a smooth transition and setup of services.Client Relationship Management: Maintain strong relationships with existing clients, ensuring high levels of satisfaction. Act as the primary point of contact for client inquiries and support.Customer Feedback & Issue Resolution: Gather customer feedback to identify areas of improvement. Address and resolve any client issues or concerns promptly and effectively.Retention & Up-selling: Develop strategies to retain existing clients by identifying opportunities for up-selling and cross-selling additional services. Promote long-term client loyalty and engagement.Must have a LaptopSalary range is between 15000 to 20000 Egyptian Pound + commission based on resultsRequired Qualifications:Proven experience (3-5 years) in sales, business development, or client relationship management for a social media agency or IT consulting services is a mustStrong research skills and the ability to gather and analyze market and customer data.Excellent communication and interpersonal skills, with the ability to establish rapport with clients.Experience with CRM software and tools for managing leads and client relationships.Ability to work independently and manage time effectively in a remote environment.A proactive and results-driven attitude with strong problem-solving skills.Familiarity with the digital marketing and web development industry is a plus.Preferred Qualifications:Bachelor's degree in Business Administration, Marketing, or a related field.Experience in a startup or small business environment.Understanding of SEO, web design, and digital marketing principles.Multilingual abilities are an asset, especially Arabic and English.Additional Information:This is a permanent position with opportunities for career growth within the company.Flexibility to work remotely with a team spread across different locations.Compensation will be competitive and commensurate with experience.How to Apply:Interested candidates should apply to this job with their CV, and a brief cover letter detailing their experience and why they would be a great fit for this role.