Cleopatra Travel company in Heliopolis is seeking, an IATA-certified, highly experienced, and skilled Senior Reservations and Ticketing Executive with in-depth knowledge of IATA BSP processes. The ideal candidate will have a strong background in airline reservations, ticketing systems and customer service, along with a demonstrated ability to effectively navigate and manage the complexities of the IATA BSP system.
ResponsibilitiesEfficiently handle ticket exchangesIssuing and reissuing flight Tickets and processing full and partial refundsInternational and domestic fare quotes.Improving and increasing the number of the airlines that company deals with Refunds, quality control, contract fares, snap codes, airlines' rules, and other related.Booking and Itinerary Management: Create and update customer profiles and invoicing for seamless booking experiences. Build Passenger Name Records (PNRs) and develop comprehensive travel itineraries.Qualifications & SkillMinimum 5 years experience in ticketingExcellent knowledge of IATA account managementDiploma in reservation and ticketing from Amadeus SystemsUsed to handling various ticketing applicationsExcellent experience in ticketing & booking optionsVery good English spoken & writtenAbility to work under pressureHigh organizational skills.Problem solver.