- Bachelor’s degree in mechanical engineering.
- Prepare product reports and documentation
- Providing technical advice
- Experience at car maintenance
- Responsible for new machines installation and levelling as per manufacturer requirements
Interpersonal and teamworking skills.
- Ability to work independently and as part of a team
- Update internal databases with information about technical issues and helpful discussions with customers.
- Monitor customer complaints and follow up
- Respond promptly and accurately to customer inquiries via phone and chat
- Researching and reviewing the latest information and products of the company and reviewing the company's policy from time to time.
- Providing high-quality service that meets all customer needs and enhances their satisfaction level.